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Emotional Intelligence 2.0

Behavior, Brand, business coaching, Emotional Intelligence 2.0, entrepreneurs, etiquette, Networking, social media, Social Networking, Strategy, Value, Workplace

Rules of the Social Media Road

As I have been cruising through several social media sites, I am still amazed at how many people do not understand the purpose of these outlets. The sales pitches are overwhelming. I guess the attraction to “selling” is because the sites are free, and people see this as an advertising opportunity. However, in my opinion, they would benefit by selling themselves through their messages.

Remember, the name of the vehicle is social media. Social means to engage with others. In my PC dictionary, social means “relating to the way groups behave and interact.” This is a powerful research space doing that.

Social media is a dynamic force. It is a vehicle, and it has “rules of the road”:
1.    No overt selling.
2.    Build a pertinent message first.
3.    Connect with people at their interest level, not yours.
4.    Be resourceful and responsive
5.    Entice interest with integrity, not gimmicks.
6.    Provide content.

Please let me know how you are using social media to connect with your group’s behavior, and I will post the results in January’s newsletter. (Of course, you can opt-in at https://www.positivepotentials.com subscription box.)  -MC

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change, communication, Emotional Intelligence 2.0, entrepreneurs, Literacy, Marketing, Service, speech, Visionary

Are You An Accidental Consultant?

There is a local group in Phoenix for Baby Boomers to connect called Boomerz. A recent notice came to me from them about “accidental consultant.” It tickled me, so, I am addressing the topic here. Rather than take a negative tack, here is my summary of what makes an accidental consultant.

See how you track with this criteria:
1.    The masterful participant has unintentional good luck founded on emotional intelligence. This person knows how to read people and has a high likeability quotient. Listening to contacts and supporting others’ visions is a snap for this one.
2.    Exceptional curiosity about one’s surroundings abounds with this observant individual. This person finds opportunity in a thundercloud and would find a way to sell rain gear rather than give in to the weather.
3.    Networking is a sport and fun for this consultant. The energy of attending events and meeting people stirs this one’s soul. Rather than talking, our accidental consultant is listening around the room for cues, not clues, to engage and share to build rapport.
4.    Genuine humor and patience attract others’ attention. This lively sort emanates attractive energy that makes others curious about this person. There is an air of openness, calm and playfulness (not too serious) while being attentive to what is happening at the moment.
5.    Commitment to lifelong learning is rocket fuel for this energetic leader (perceived as such even if not in the driver’s seat.) This driver sees every situation as a learning laboratory. There is a kernel of knowledge in every circumstance and our Accidental Consultant makes it into viable contacts to pursue similar interests.

I invite your comments. -MC

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coaching, conversation, Emotional Intelligence 2.0, entrepreneurs, executive, Jobs, Networking, Strategy

Why Small Talk Gets Bad Rap

Anyone who “shows up” as a Thinker, Analytical or Problem Solver, this is for you. Chit chat or small talk is the bane of many people’s time. These are people who have not yet discovered the hidden gems embedded in the tiny conversation.

Consider these tiny conversation highlights:
1. They provide a tone of voice so that when you respond, you can echo back in kind. E.g. if someone speaks quickly, quicken your own pace when you speak. They are more likely to pay attention to you.
2. Non-verbal (body language) cues indicate mood of the speaker. If people move in closer to hear what you’re saying, they’re interested. If they quick glance away, they want to escape!
3. Word choice—Are they expressing or impressing? Verbal judo can be fun, but save it for when you know someone better. This can be perceived as “one-ups-manship” rather than your education. It can also be misconstrued as combative and confrontational . . . Just saying!
Tune in for more next time.
What are your observations about small talk?
What are your observations about small talk? Please post here.


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Email: mcubas@positivepotentials.com
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