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Special Report: How much Emotional Intelligence Does Your Candidate Have?

Coach Michelle Cubas’ Special Report: Emotional Intelligence Overview of the Political Candidates

Disclaimer: On the surface without candidates actually taking the EQ-i 2.0™ assessment, these are my observations of their behavior during debates and on TV. I have drawn from several sources including MHS Reports and the EQ-i 2.0 assessment, Tony Alessandra’s Platinum Rule, and my certification as an Emotional Intelligence facilitator. Results are based strictly on observable traits. I have not met them personally.

What do you think? Please send your feedback to me.

These are the common themes and perspectives that emanate from the observable styles.
While reading, consider how these angles influence one’s perception of a place in the world. Please refer to the chart below, especially inter- and intra-personal categories, decision making, impulse control, and social responsibility. I am eager to see your additions to the chart!

Here are a few:

Negative World view Positive World view
Candidate comes from a deficit or “lack” position. Implication is I better take my portion before someone else gets to it. This is a hoarding mentality. I worked for mine and you can’t have any. Candidate comes from an abundance perspective. Implication is there is enough to share and go around.
None to low risk tolerance Reasonable, calculated risk threshhold
Hubris, demagogue, power centered, reactive, impulse without filters. Confident, leadership by example, inclusive and co-active, retains personal power and shares energy of the team, awareness of one’s impact on others filter.
Ego prevents team input, low empathy, selfish Heart, embraces team input, high empathy
Right-Facts, details Kind, sharing
High Confirmation bias Low to Moderate Confirmation bias
Hyper, fearful Confident, hopeful
Goal is to have power over others Goal is best in class mentality
Everyone for themselves For the good of the house
Pessimistic of future Optimistic of future

                                                  Measures of Emotional Intelligence

                                                   Emotional Intelligence Assessment Categories

Candidate Styles
Hillary Clinton Triangle, square, circle
Ted Cruz Square, square, triangle
Martin O’Malley Triangle, circle, square
Donald Trump Square, square, square
Bernie Sanders Squiggly, triangle, circle
Chris Christie Square, squiggly, triangle
Marco Rubio Square, triangle, triangle
Carly Fiorina Square, triangle, circle
John Kasich Squiggly, square, triangle
Dr. Ben Carson Triangle, circle, triangle
Jeb Bush Circle, triangle, triangle

Take this self-assessment based on four basic styles based on a handwriting analysis:
Instructions—Use a sheet of paper and fold it top down in half.
In each half, draw these four shapes—

  • Square
  • Squiggly line
  • Circle
  • Thinker

Now, number the shapes in any order from 1-4.
Repeat the shapes in the lower portion, and number,
in any order, from 1-4.

Results: The top portion is a persona we show outwardly. The lower portion is what can show up under stress.

________________________________________________________________

These are not personality types. They are observable behaviors and do not reflect gender.

Who Are You?
Director—This style wants control and pushes to the head of the line to get it. They are quick to decide, outgoing, poor listeners, unflappable, because they know everything, fast-paced, assertive, accomplish tasks, and command an audience. Like socializers they are a quick study, driven and stop at nothing to get results, admire efficiency, and demand competence. This is a hard style to provide input and feedback. When working with a Square understand they are abrupt, bordering on rude, have little patience for social “rules”, and dislikes slow paced people. Socializers make them nervous, because they see deftness on their feet as unpredictable. Square

Socializer—Don’t be fooled by the ease these enthusiastic leaders present to their teams. They want excitement and recognition; they prefer a lot of personal interaction; they are a quick study, and dazzle an audience. They are outgoing, fast-paced, quick to decide, assertive, value personal relationships, talks about big  dreams, and supports their concepts with colorful language to create a vision. Socializers drive squares crazy, because the squares underestimate the ease with light in the loafers. Not at all. These people a instinctive connectors and networkers. Squiggly line

Relater—Support this style. They want to contribute but not lead, appear quiet but they are thinking; highly sensitive and often shy, they need a lot of input to feel confident. Slow to decide, their personal relationships are immensely important to them. Their sincerity and warmth are welcome on teams. They project genuine concern for others’ comfort. When working with a Circle, invite them to participate without having them stand apart. Don’t yell at a Circle.

Thinker—Logic rules this style. They seek order, sequence, policies and procedures, compliance, law and order, and quiet uninterrupted time to do their work. This style pokes holes in everything because they consider both sides of an issue. That’s why they are slow to decide. Known to accomplish tasks effectively, thinkers get results through accuracy and their plodding time management. This style cannot be rushed. They prefer little personal interaction, so give the assignment and do not micromanage them. When working with a thinker be prepared, do your research, and be thorough with details. Bullying reduces the triangle’s effectiveness and they will not respond well. Triangle

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What makes a relationship?

Coaching business leaders and entrepreneurs provides me with a helicopter view of how individual styles affect the “weather” in companies and organizations.

There is not a formula build productive workplace relationships—There are components. Whether they are work colleagues or peers, friends, or family connections, they are conducted between humans. Many unemotionally intelligent people do not understand this.

Here are a few of my observations whether they are individuals or within companies:
  • Someone must make the first move to reach out to another.
    • Someone in a leadership position, must set the tone to begin the relationship.
    • Individuals observe what behavior is rewarded in this environment.
  • Listening is a key component to build trust.
    • This skill assures the person they are “seen and heard.” 
    • It underscores the person matters and is worth the investment.
  • The listener must perceive a benefit to connecting with the individual; somehow their life will be improved by aligning with this person, especially a leader.
    • People will walk through fire for team leaders who demonstrate by example what is important about their team.
    • This aspect builds confidence that individual accomplishments matter for the good of all.
Workplace conditions seed the “space” . . .

Trust—This is the foundation block in Emotional Intelligence.
  • It is a precious intangible to nurture. Tend it with care. Do not betray it because it is a steep climb to earn it back.
  • Nothing substantial can be accomplished without it. It can be intimate or shared with strangers.
  • All of the above plus there must be safety in the environment so people can reveal their authentic selves.
  • Effective managers hear what is important from their teams; that’s because the teams trusts the manager to back up the team, stand with them, or offer a reasonable solution to a problem. The manager’s focus is on the team, not punishment. It’s about progress and how to make a situation upright.
  • This relationship is about progress and encouragement, not winning. There is a “knowing” the trusted person will be present when needed.
Please read a recent related post—When did you last repair someone’s trust?

As always, your feedback and experiences are invaluable. Please share them by leaving a comment. Nothing will be published without your permission. Thank you.






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How Business Literacy™ Can Solve Organizational Issues Quickly—Part 1

Business Literacy™ is directly linked with Emotional Intelligence (EI). The higher the individual EI, the greater the organizational Business Literacy.

More than two decades of research and service to companies has “sharpened my expertise” about how companies function. Beneath the surface is where the tensile strength lies. I liken it to a deep bench sports’ metaphor because all involved are aware of the importance of the positions they hold.
My observation shows me that the organizations that continue to learn are the ones that weather storms and attract top talent. These companies wear their values proudly and are committed to what they produce and how they serve. Often, the leaders have an open-book mentality, not just an open door one. An example is USAA(United Services Automobile Association). The tagline is, “We know what it means to serve” because the primary audience is military personnel and their families, and there are strong values in loyalty and legacy. The company makes an upfront commitment to the personnel and they invest in top-tier training and reward systems. The leaders emphasize that everyone is in the “boat” together, advancing and succeeding, not sinking.
Often, the reasons I am hired into an organization are only a mirage about what is really going on under the hood. My company raison d’être is to establish work environments that promote development, knowledge, and self-referred, confident associates.
That is where my work begins and why I developed the Business Literacy Criteria. Our tagline is, “The One With The Shortest Learning Curve LEADS!”™ so communication is a center point.
Business Literacy™ includes the following criteria:

•  Literacy includes competency in all business communications, presentations and writing skills as they apply to create a corporate strategy, promote a business message, or draft a memo.

•  Literacy directly affects the quality of internal communications including written and spoken transfers, which reduce errors and heighten clarity and transparency.

•  Literacy includes the associates’ pace of reading and comprehension to inspire critical thinking.

•  Literacy includes practiced and encouraged interpersonal skills like courtesy, manners, tolerance and awareness. It can be learned through an effective human relationship, communication style development program that has all in the company attending, particularly at orientation.

•  Literacy directly affects productivity and results of the entire company.

•  Practiced Literacy raises emotional intelligence across the business enterprise and within the company culture.

Results based on Benefits:
·      Everyone begins in the same place—easy, egalitarian standard applied for all within a company.

·      Business Literacy™ is about how teams develop to achieve their mission targets.
·      It moves people out of tasks and into the purpose of the company.
·      It encourages self-management, a hallmark of emotional intelligence.
·      It’s quantifiable:
o   Engages people to read about their industry.
o   Knowledge transfer to staff encourages communication and transparency (shared information).
·      Associates are proud to be aligned with such an organization.
This is a simple approach to create a case study for your organization. It is an excellent foundation to build a VMP™ pod within the context of your organization, too.
Consider sending a copy to me for review. With your permission, if selected, I will publish your input. The selected organization will earn five complimentary 30-minute coaching sessions with their team members. Good luck. -MC
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