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community, healthcare, Standards & Practices, Workplace

Love Letter from COVID to Team Members! I’m Ba-a-a-ck!

Team Members

Help your Team Members to be healthy.

Dear Business Owner, Thank you and your team members for hosting me these past three years. It has been fun terrorizing everyone throughout the world. Talk about a multicultural experience!

I’ve created a New Work Order to add to the chaos! I’m looking for your key team members.

Here are a few gifts I left behind for you:

  • FEAR, Baby!
  • Long-term recovery times with “fog brain”, neurological symptoms, and baby issues because Mom was pregnant and caught me.
  • Heightened fear and anxiety across the board
  • Children set back at least one grade
  • Jobs left behind
  • Fatigued workers
  • Dumbed-down social skills
  • Students and employees unable to focus
  • Lack of sleep and relaxation
  • No-Plan for the future
  • Please add your own!

These are unintended consequences I couldn’t avoid:

  • Appreciation for medical personnel and hospital staffs
  • Appreciation for essential workers
  • Appreciation for teachers

My cousins are due to arrive this holiday season. I hope you’ll have room to put them up. I hope you are prepared to run your businesses differently and treat your personnel with care. They’ve been through a lot­–I tested them frequently!

If you have not already taken stock of improvements to overcome my intrusion, now’s the time to take inventory. Consider these ideas:

  • Be sure your team keeps their hands washed and clean at all times.
  • Continue to sanitaize work and eating surfaces.
  • Be kind to people who call in sick so they don’t infect others.
  • Find cute masks, preferably ones with see-through sections to show off smiles.
  • Determine how many of your staff are vaccinated to see if you achieve “herd immunity.”
  • Pay your team a hazard bonus to show your appreciation when possible. Payment may be other than cash like time off, a gift certificate, or fun outing.

Until then, I will make an effort to see you again soon.




Behavior, change, coaching, community, Decision making, fulfillment, Literacy, Risk, Uncategorized

In the Interest of Civility . . . Try this

What causes tunnel vision?

We encourage people, especially students, to focus on what is important to them, yet we must keep an open mind.

As an instructor of all ages–children and adults–I wonder what causes people to continue in a belief even when evidence appears to refute their point of view.

Here is my opinion of what happens from my observations:

·      No one likes to be corrected or made to be wrong. It puts one on the defensive and creates discomfort, especially if the correction is done in a group.

·      Holding to an idea is like a security blanket; it’s familiar. The idea holds comfort for us. In order to shift an opinion, one has to feel safe. The internal dialogue may go like this, “If I was wrong about that, what else could I be wrong about?” It creates insecurity.

·      A change could create internal conflict, and the person thinks, “I avoid conflict at all costs!” Typically risk averse of non-confrontational styles.

·      One can feel manipulated if s/he changes one’s mind.

·      People who want to control everything may have difficulty with an open mind. Their thoughts my fly away.

·      Wishful or magical thinking enters the idea. Much like children who discover who Santa Claus really is, the wishful thinking aspect can continue the illusion.

·      One’s identity is tied to the belief. An idea or point of view may become vulnerable if information sheds new light on it.

Why is this discussion important?

To make mistakes is essential to learning. However, our American culture doesn’t allow much room for that—we’re off seeking the “right” answer. That’s why our educational system needs refurbishing. More question asking and less answer teaching to the test will open students’ minds.

I recommend the following: rather than combat these styles of thinking, it may be helpful to shift our perception and acknowledge that no one needs to be right; we may just need to be different. This line of thinking only works when danger or threats are removed from the situation. Unfortunately, an immediate turn to violence is all some people have been raised to know. Here is where teaching critical thinking in school is important. Also, real debate is essential to understand evidence and facts.

Encourage students to participate in debates based on documentable research from multiple sources. Encourage discussions at the dinner table or among friends even if you’re uncomfortable. We can all continue to learn. Be sure to lay out ground rules before you begin; for example, no name-calling or swearing.

Find out how they reached their conclusion. You will learn a lot about how the speaker thinks in this process, and that will improve overall communication. We could all benefit from better listeners.

Delivery of the information is also important. We must remove judgment from the topic and come to a logical conclusion based on the research posed. This is difficult and is a learned behavior. Be patient. Good luck, and let’s all communicate to better understand each other. MC


Action plan, Behavior, coaching, community, fulfillment, Visionary

New Perspectives on How to Best Serve

A dear friend forwarded an inspirational article I’ve included in this entry. The theme enlivens and emphasizes how words matter and have different energies. Often, without being aware we diminish others with our good intentions. We may take power from them by implying they are weak and need help, or we may satisfy ourselves while we were intending to fix something for someone else. These outcomes can be reviewed in esoteric writings like the Kabbalah. Accordingly, the Universe is cause and effect, so when something creates imbalance, like the article reference, the entire system is thrown off balance. One such reference is called the Bread of Shame.

The Bread of Shame in essence is when one person always gives to someone and the someone perceives no way of repayment. Consider children who want to make a parent a card. That is their way to “pay it forward” on the care and attention they receive. They want to be part of the family unit and do what they see others doing. Another thought is a homeless person who turns around and offers selflessly to help others. The CNN Heroes Program has many examples of people who were in need then turned around to help others.

Along this line of thinking, at a seminar, I brought up a question as to the meaning of compromise. I drew a formula of: 1 + 1 = 1/2. With compromise, both sides left “hungry,” unsatisfied they had wholeness.
The flip side was agreement based on the cliché “Win-Win” that looked like 1 + 1 = 3.
Everyone left with more than they came in.
Which way do you prefer?

What are ways to serve?

  1. Make your contribution anonymous so no ego energy becomes involved with the act.
  2. As the author suggests, the service is feels like it is generated from outside oneself, while the fixer feels they are generating the energy. Join a community of like-minded people.
  3. Offer what you can with no idea of receiving anything in return.
  4. When you manage an employee, allow them to rise to their talents. Serve them with encouragement.
  5. Parents can serve their children with creative space and stop hovering over them. The children’s beauty will emerge with enough comfort and safety like tending a plant.

Whatever your beliefs, we can all be more accurate in saying what we want to convey.

Todays’ Challenge: Where might we change meanings of help, fix & serve in our lives?
Please leave your comments.

PS—Too bad the presidential race doesn’t understand this type of thinking. From an esoteric perspective, they do not realize the giant circuit they create with negativity—it will only come back to short-circuit what they are doing. mc
DailyGood: Helping, Fixing or Serving?, by Rachel Naomi Remen, MD

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