Experience 30-minute Issue Coaching session


Behavior, change, coaching, community, Decision making, fulfillment, Literacy, Risk

In the Interest of Civility . . . Try this

What causes tunnel vision?

We encourage people, especially students, to focus on what is important to them, yet we must keep an open mind.

As an instructor of all ages–children and adults–I wonder what causes people to continue in a belief even when evidence appears to refute their point of view.

Here is my opinion of what happens from my observations:

·      No one likes to be corrected or made to be wrong. It puts one on the defensive and creates discomfort, especially if the correction is done in a group.

·      Holding to an idea is like a security blanket; it’s familiar. The idea holds comfort for us. In order to shift an opinion, one has to feel safe. The internal dialogue may go like this, “If I was wrong about that, what else could I be wrong about?” It creates insecurity.

·      A change could create internal conflict, and the person thinks, “I avoid conflict at all costs!” Typically risk averse of non-confrontational styles.

·      One can feel manipulated if s/he changes one’s mind.

·      People who want to control everything may have difficulty with an open mind. Their thoughts my fly away.

·      Wishful or magical thinking enters the idea. Much like children who discover who Santa Claus really is, the wishful thinking aspect can continue the illusion.

·      One’s identity is tied to the belief. An idea or point of view may become vulnerable if information sheds new light on it.

Why is this discussion important?

To make mistakes is essential to learning. However, our American culture doesn’t allow much room for that—we’re off seeking the “right” answer. That’s why our educational system needs refurbishing. More question asking and less answer teaching to the test will open students’ minds.

I recommend the following: rather than combat these styles of thinking, it may be helpful to shift our perception and acknowledge that no one needs to be right; we may just need to be different. This line of thinking only works when danger or threats are removed from the situation. Unfortunately, an immediate turn to violence is all some people have been raised to know. Here is where teaching critical thinking in school is important. Also, real debate is essential to understand evidence and facts.

Encourage students to participate in debates based on documentable research from multiple sources. Encourage discussions at the dinner table or among friends even if you’re uncomfortable. We can all continue to learn. Be sure to lay out ground rules before you begin; for example, no name-calling or swearing.

Find out how they reached their conclusion. You will learn a lot about how the speaker thinks in this process, and that will improve overall communication. We could all benefit from better listeners.

Delivery of the information is also important. We must remove judgment from the topic and come to a logical conclusion based on the research posed. This is difficult and is a learned behavior. Be patient. Good luck, and let’s all communicate to better understand each other. MC


Behavior, business coaching, Business Insights, communication

Why Emotional Intelligence (EI) Must Drive Your Organization Or Business

Why Emotional Intelligence (EI) Must Drive Your Organization Or Business (an excerpt from Positive Potentials’ LLCs EMBA Series and Certification)

Receive a bonus when you leave a comment below—How to Use the Universal Why∂

What is EI anyway?

EI is about perception. With you in the center of an environment, EI is your ability to assess your locale, place, and what else is going on around you.

Comedians call it, “Reading the room!”

This is where you take stock of everything in your surroundings. If there are people there, you can read their non-verbal cues, like facial expressions and posture. This awareness leaves you in a better position to respond in an effective manner.

The simple answer is that it connects you to power and influence! You are accessing real-time data to manage the situation.

With your input from your surroundings, question everything.

Part 2

Self-awareness is a huge part of EI.

Make hot lists:

  1. Make your hot list of what you do well.
  2. Make a list where you need support and new information.


What are effective ways you encourage sales?

Where do I find the courage to move to a new circumstance? Professional or personal

Great to do research. Broaden those horizons. Then . . . get into action. Create your own criteria for the outcome you want.

Don’t know the outcome you want? Then, create a list that you will later be prioritized.

Use the following to get your awareness started. SBIS

  • Situation
  • Behavior
  • Impact
  • Solution

Part 3– The crisis environment

The crisis environment calls on us to become more effective quickly. All our senses are heightened and on alert:

Language—succinct, clear vocabulary, no bloated language, avoid industry jargon
Content—specific details
Teachable—to others in my sphere, do their part to get beyond the crisis.

Elaina Zuker, Influence Guru, The World Economic Forum, and the Harvard Business Review) reveal that “Influence and Communication Skills are the #1 Skillset required today”.

Please leave a comment and you will receive the bonus!


Behavior, Hiring

Calling All Purple Squirrels!

How would you know a purple squirrel if you met one?

Purple squirrel is a term used by employment recruiters to describe a job candidate with precisely the right education, set of experience, and range of qualifications that perfectly fits a job’s requirements. The implication is that over-specification of the requirements makes a perfect candidate as hard to find as a purple squirrel.” Like Goldilocks, the candidate is just right!

STOP! Here’s where your most important decision will occur. More than credentials, the appropriate traits will make or break the success of the candidate. This selection style will set up apart from competitors.

Remember in junior high when everyone fancied themselves non-conformists yet purple hair seemed to be everywhere? We were conforming anyway. A true Purple Squirrel stands apart and is fearless in being independent yet is a team player. They frighten some and may go unappreciated in their stand out position. Yet, if you’re the manager, you’re going to get a fresh look at an existing issue. They’re priceless.

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