Experience 30-minute Issue Coaching session
Coachcubas
As a credentialed business coach and analyst, one of my primary functions is to work with individuals and company managers to clarify where they are presently, where they would like to advance, and what tools they have and need to achieve their desired outcome. I use a variety of tools to assess perceptions including Platinum Rule instruments, my experience and training in assessing behavior. My preferred tool is the EQ-i®, emotional intelligence inventory. I have specialized training on the EQ-i® and DISC Inventories and access to multiple other sources including a company culture index. I prefer the EQ-i® because it is the least judgmental instrument I have found. It focuses on strengths and areas of development related to the goals set by the individual. For example, people are more likely to apply the EQ-i®’s information rather than label themselves by the Myers-Briggs categories.
community, healthcare, Standards & Practices, Workplace

Love Letter from COVID to Team Members! I’m Ba-a-a-ck!

Team Members

Help your Team Members to be healthy.

Dear Business Owner, Thank you and your team members for hosting me these past three years. It has been fun terrorizing everyone throughout the world. Talk about a multicultural experience!

I’ve created a New Work Order to add to the chaos! I’m looking for your key team members.

Here are a few gifts I left behind for you:

  • FEAR, Baby!
  • Long-term recovery times with “fog brain”, neurological symptoms, and baby issues because Mom was pregnant and caught me.
  • Heightened fear and anxiety across the board
  • Children set back at least one grade
  • Jobs left behind
  • Fatigued workers
  • Dumbed-down social skills
  • Students and employees unable to focus
  • Lack of sleep and relaxation
  • No-Plan for the future
  • Please add your own!

These are unintended consequences I couldn’t avoid:

  • Appreciation for medical personnel and hospital staffs
  • Appreciation for essential workers
  • Appreciation for teachers

My cousins are due to arrive this holiday season. I hope you’ll have room to put them up. I hope you are prepared to run your businesses differently and treat your personnel with care. They’ve been through a lot­–I tested them frequently!

If you have not already taken stock of improvements to overcome my intrusion, now’s the time to take inventory. Consider these ideas:

  • Be sure your team keeps their hands washed and clean at all times.
  • Continue to sanitaize work and eating surfaces.
  • Be kind to people who call in sick so they don’t infect others.
  • Find cute masks, preferably ones with see-through sections to show off smiles.
  • Determine how many of your staff are vaccinated to see if you achieve “herd immunity.”
  • Pay your team a hazard bonus to show your appreciation when possible. Payment may be other than cash like time off, a gift certificate, or fun outing.

Until then, I will make an effort to see you again soon.

Love,

COVID

 

Behavior, change, coaching, community, Decision making, fulfillment, Literacy, Risk

In the Interest of Civility . . . Try this

What causes tunnel vision?

We encourage people, especially students, to focus on what is important to them, yet we must keep an open mind.

As an instructor of all ages–children and adults–I wonder what causes people to continue in a belief even when evidence appears to refute their point of view.

Here is my opinion of what happens from my observations:

·      No one likes to be corrected or made to be wrong. It puts one on the defensive and creates discomfort, especially if the correction is done in a group.

·      Holding to an idea is like a security blanket; it’s familiar. The idea holds comfort for us. In order to shift an opinion, one has to feel safe. The internal dialogue may go like this, “If I was wrong about that, what else could I be wrong about?” It creates insecurity.

·      A change could create internal conflict, and the person thinks, “I avoid conflict at all costs!” Typically risk averse of non-confrontational styles.

·      One can feel manipulated if s/he changes one’s mind.

·      People who want to control everything may have difficulty with an open mind. Their thoughts my fly away.

·      Wishful or magical thinking enters the idea. Much like children who discover who Santa Claus really is, the wishful thinking aspect can continue the illusion.

·      One’s identity is tied to the belief. An idea or point of view may become vulnerable if information sheds new light on it.

Why is this discussion important?

To make mistakes is essential to learning. However, our American culture doesn’t allow much room for that—we’re off seeking the “right” answer. That’s why our educational system needs refurbishing. More question asking and less answer teaching to the test will open students’ minds.

I recommend the following: rather than combat these styles of thinking, it may be helpful to shift our perception and acknowledge that no one needs to be right; we may just need to be different. This line of thinking only works when danger or threats are removed from the situation. Unfortunately, an immediate turn to violence is all some people have been raised to know. Here is where teaching critical thinking in school is important. Also, real debate is essential to understand evidence and facts.

Encourage students to participate in debates based on documentable research from multiple sources. Encourage discussions at the dinner table or among friends even if you’re uncomfortable. We can all continue to learn. Be sure to lay out ground rules before you begin; for example, no name-calling or swearing.

Find out how they reached their conclusion. You will learn a lot about how the speaker thinks in this process, and that will improve overall communication. We could all benefit from better listeners.

Delivery of the information is also important. We must remove judgment from the topic and come to a logical conclusion based on the research posed. This is difficult and is a learned behavior. Be patient. Good luck, and let’s all communicate to better understand each other. MC

 

Behavior, business coaching, Business Insights, communication

Why Emotional Intelligence (EI) Must Drive Your Organization Or Business

Why Emotional Intelligence (EI) Must Drive Your Organization Or Business (an excerpt from Positive Potentials’ LLCs EMBA Series and Certification)

Receive a bonus when you leave a comment below—How to Use the Universal Why∂

What is EI anyway?

EI is about perception. With you in the center of an environment, EI is your ability to assess your locale, place, and what else is going on around you.

Comedians call it, “Reading the room!”

This is where you take stock of everything in your surroundings. If there are people there, you can read their non-verbal cues, like facial expressions and posture. This awareness leaves you in a better position to respond in an effective manner.

The simple answer is that it connects you to power and influence! You are accessing real-time data to manage the situation.

With your input from your surroundings, question everything.

Part 2

Self-awareness is a huge part of EI.

Make hot lists:

  1. Make your hot list of what you do well.
  2. Make a list where you need support and new information.

Examples:

What are effective ways you encourage sales?

Where do I find the courage to move to a new circumstance? Professional or personal

Great to do research. Broaden those horizons. Then . . . get into action. Create your own criteria for the outcome you want.

Don’t know the outcome you want? Then, create a list that you will later be prioritized.

Use the following to get your awareness started. SBIS

  • Situation
  • Behavior
  • Impact
  • Solution

Part 3– The crisis environment

The crisis environment calls on us to become more effective quickly. All our senses are heightened and on alert:

Language—succinct, clear vocabulary, no bloated language, avoid industry jargon
Content—specific details
Teachable—to others in my sphere, do their part to get beyond the crisis.

Elaina Zuker, Influence Guru, The World Economic Forum, and the Harvard Business Review) reveal that “Influence and Communication Skills are the #1 Skillset required today”.

Please leave a comment and you will receive the bonus!

 

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